This site is owned and operated by BONGSnPIPES. As an online business, ensuring the privacy of your information is a top priority for us. At bongnpipes.com.au, we want to make your online shopping experience both safe and satisfying. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

1. Personal Information

First and Last Name
Billing Address
Email Address
Phone number
Credit Card Billing Information

We NEVER actually see your CC number, only the last 4 digits. Our system is 100% PCI compliant. All of your personal information is protected by high-quality security settings that include secure socket link (SSL) connection for a safe checkout process, 226-bit encryption throughout the entire checkout process, and 100% PCI compliance. Under NO circumstances does bongnpipes.com.au rent, sell or trade any information about an individual user to a third party that is gathered throughout the checkout process.

2. General Policy

2.1. What are cookies?

Certainly, you are unable to consume them. Cookies, in this context, refer to minute parcels of data that find their placement within your computer’s hard drive subsequent to your visit to any online platform. The primary function of these cookies is to facilitate the identification of your computer system and extend a warm reception upon your subsequent visits to our website. Should you desire to prohibit the storage of your data by any website, it can be effortlessly achieved through the deactivation of cookies within your browser’s settings.

2.2. Use of personal information

Provide you with timely notifications regarding the progress of all orders initiated on our platform;
Efficiently execute the processing of all orders initiated on our website;
Keep you informed about the latest news and exclusive offerings from bongsnpipes.com.au through communication channels such as SMS and/or email. You maintain the option to unsubscribe from these updates at your convenience;
Perform diligent anti-fraud assessments whenever deemed necessary. In such instances, the details you have furnished – encompassing names and addresses – will be cross-referenced with payment particulars like credit card information. Should any indications of fraudulent activity arise, it is within our prerogative to share the pertinent information with appropriate entities, including but not limited to law enforcement agencies and financial institutions;
Compile aggregate statistical data. We leverage non-personal data, which does not enable the personal identification of our website visitors, to formulate comprehensive statistics encompassing aspects like visitor volume, duration of site engagement, and pages perused. Furthermore, customer details, including factors such as age and delivery location, are employed to generate demographic insights about our clientele. These two categories of information are harnessed to gauge customer and visitor patterns, thereby ensuring the optimization of our services to deliver an exceptional experience.

2.3. Disclosure of Personal Information

bongsnpipes.com.au retains the option to divulge your information to any subsidiaries under the umbrella of the BONGSnPIPES GROUP. Additionally, we may collaborate with select third-party entities to render services on our behalf. These external partners encompass, yet are not confined to:

Couriers or alternative shipping enterprises responsible for the delivery of goods to you on our behalf;
Payment authorization or fraud verification organizations tasked with the processing of payments for customer orders;

These entities are authorized solely to access the requisite information essential for the execution of their designated services. Furthermore, bongsnpipes.com.au exclusively collaborates with enterprises that align with our core value of upholding the paramount importance of customer privacy.

2.4. Changes to this Privacy Policy

BONGSnPIPES reserves the right to change this Privacy Policy at any time.

2.5. Accessing your Personal Information

We offer a free place for our customers. BONGSnPIPES gathers the email addresses of users who make purchases on our site. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page that offers a simple one-click un-subscribe.